Resolved after 20 hours 15 minutes, affecting Network and AI Model Hub, on April 28, 2026.
As no further anomalies have been spotted throughout peak times, we are closing this incident. A Root Cause Analysis will be provided here, once compiled
Affected components
Update timeline
- investigating Apr 28, 2026, 08:17 PM UTC
We are currently investigating network latency irregularities in our TXL datacenter.
- investigating Apr 28, 2026, 08:27 PM UTC
Our network team is currently investigating the issue. We are seeing increased error rates on the AI Modelhub and including the service as potentially affected.
- monitoring Apr 28, 2026, 09:05 PM UTC
Our Network Team has identified the likely cause of the performance degradation and has deployed a mitigation. We are currently monitoring bandwidth and latency metrics to ensure stability.
- resolved Apr 29, 2026, 04:32 PM UTC
As no further anomalies have been spotted throughout peak times, we are closing this incident. A Root Cause Analysis will be provided here, once compiled
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