Resolved after 22 hours 21 minutes, affecting Network, on October 7, 2026.
We are marking this incident as resolved, as no further disruptions or degradations were detected after the mitigation was deployed. Our Network Team is currently working on establishing the Root Cause. The result of this investigation will be published here.
Affected components
Update timeline
- investigating Oct 07, 2026, 08:06 AM UTC
We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
- monitoring Oct 07, 2026, 09:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 06:28 AM UTC
We are marking this incident as resolved, as no further disruptions or degradations were detected after the mitigation was deployed. Our Network Team is currently working on establishing the Root Cause. The result of this investigation will be published here.
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