Resolved after 4 hours 2 minutes, affecting Nextcloud Workspace, on October 21, 2026.
Our Nextcloud-based services have been restored. As part of resolving the current PHP security vulnerability, we have preventively suspended all administrator accounts on your system that were changed and/or newly created within the last 24 hours. What does this mean for you? - Review required: Please check your system's user management for any unknown or suspicious accounts. - Reactivation: If you created a legitimate administrator account yourself in the last 24 hours that is now suspended, please briefly contact our support team so we can unlock it after verification.
Affected components
Update timeline
- investigating Oct 21, 2026, 12:57 PM UTC
We are currently investigating an issue with our Nextcloud Workspace.
- investigating Oct 21, 2026, 12:59 PM UTC
We are continuing to investigate this issue.
- resolved Oct 21, 2026, 04:59 PM UTC
Our Nextcloud-based services have been restored. As part of resolving the current PHP security vulnerability, we have preventively suspended all administrator accounts on your system that were changed and/or newly created within the last 24 hours. What does this mean for you? - Review required: Please check your system's user management for any unknown or suspicious accounts. - Reactivation: If you created a legitimate administrator account yourself in the last 24 hours that is now suspended, please briefly contact our support team so we can unlock it after verification.
Your product runs on more than IONOS Cloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.