IONOS Cloud incident

Performance Degradation on Managed Kubernetes Volume Attachment and Node Provisioning

Resolved after 5 hours 13 minutes, affecting Managed Kubernetes and Managed Kubernetes and 1 more, on October 14, 2026.

resolved Oct 14, 2026, 12:03 PM UTC

We are marking this incident as resolved and will publish an RCA once it is compiled.

Started
Oct 14, 2026, 06:50 AM UTC
Resolved
Oct 14, 2026, 12:03 PM UTC
Duration
5h 13m
Detected by Pingoru
Oct 14, 2026, 06:50 AM UTC

Affected components

Managed KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged Kubernetes

Update timeline

  1. investigating Oct 14, 2026, 06:50 AM UTC

    We are currently investigating an issue affecting persistent volume management (PVC) and node provisioning within Managed Kubernetes clusters. As a result, some workloads may experience prolonged timeouts during volume attachment (AttachVolume timeouts) or delays in NodePool scaling and maintenance operations. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide regular updates as new information becomes available.

  2. identified Oct 14, 2026, 07:50 AM UTC

    We have identified the source of the issue. Our Compute and MK8s Team have responded and are working on mitigation. We will keep this status page updated. We aim to publish the next update within 30 mins, or when we can share a significant update.

  3. identified Oct 14, 2026, 08:17 AM UTC

    Mitigation is still progressing. We expect completion within next 30-45 minutes.

  4. monitoring Oct 14, 2026, 08:48 AM UTC

    Mitigation rollout is almost completed on all hosts. We are setting this Incident into monitoring state and monitor the remaining rollout. Customer impact should be mitigated.

  5. resolved Oct 14, 2026, 12:03 PM UTC

    We are marking this incident as resolved and will publish an RCA once it is compiled.

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