IONOS Cloud incident
AI Model Hub - All models currently unavailable
Critical Vendor's status page →
Resolved after 4 hours 2 minutes, affecting AI Model Hub, on June 23, 2026.
A fix has been implemented and we are monitoring the service.
Affected components
AI Model Hub
Update timeline
- investigating Jun 23, 2026, 10:24 AM UTC
Due to an internal issue that is currently being investigated, the BGE-M3 model is unavailable.
- investigating Jun 23, 2026, 10:26 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 23, 2026, 11:33 AM UTC
A fix has been implemented and we are monitoring the service.
- resolved Jun 23, 2026, 02:26 PM UTC
This incident has been resolved.
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