IONOS Cloud incident

Connectivity Degradation: VPN Gateways

Resolved after 6 hours 38 minutes, affecting Network and Network and 1 more, on May 28, 2026.

resolved May 28, 2026, 05:21 PM UTC

We are marking this incident as resolved. Our team is currently investigating a link to a previous maintenance task on the VPN gateways. We will update the incident with the investigation results once they are available.

Started
May 28, 2026, 10:43 AM UTC
Resolved
May 28, 2026, 05:21 PM UTC
Duration
6h 38m
Detected by Pingoru
May 28, 2026, 10:43 AM UTC

Affected components

NetworkNetworkNetwork

Update timeline

  1. investigating May 28, 2026, 10:43 AM UTC

    We are currently investigating a connectivity issue related to VPN Gateways

  2. identified May 28, 2026, 10:47 AM UTC

    Our VPN Team has identified the issue and is currently mitigating. Affected gateways are already recovering. We are monitoring recovery progress and will update this page.

  3. monitoring May 28, 2026, 11:34 AM UTC

    all affected Gateways have recovered. We are monitoring the behavior and will mark the incident as resolved.

  4. resolved May 28, 2026, 05:21 PM UTC

    We are marking this incident as resolved. Our team is currently investigating a link to a previous maintenance task on the VPN gateways. We will update the incident with the investigation results once they are available.

Your product runs on more than IONOS Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →