Resolved after 29 minutes, affecting Data Center Designer (DCD), on November 1, 2025.
We have identified an issue related to the synchronization behavior of our authentication platform that was caused by maintenance performed on the underlying managed Kubernetes system. This issue is now resolved. A permanent solution that ensures proper synchronization behavior during and after maintenance has been identified and will be implemented during the course of next week.
Affected components
Update timeline
- investigating Nov 01, 2025, 09:36 AM UTC
We are currently investigating intermittent login issues on the DCD. Users may see the following message when attempting to log in: “Your login attempt timed out. Login will start from the beginning.” We will update this status page regularly as we continue our investigation.
- resolved Nov 01, 2025, 10:05 AM UTC
We have identified an issue related to the synchronization behavior of our authentication platform that was caused by maintenance performed on the underlying managed Kubernetes system. This issue is now resolved. A permanent solution that ensures proper synchronization behavior during and after maintenance has been identified and will be implemented during the course of next week.
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