Resolved after 5 hours 20 minutes, affecting Object Storage, on November 17, 2025.
The performance and latency have been at acceptable levels. We will mark this incident as resolved. We will provide a Root Cause Analysis here once the investigation is completed.
Affected components
Update timeline
- investigating Nov 17, 2025, 01:59 PM UTC
We are currently investigating high latency for S3 Object Storage
- investigating Nov 17, 2025, 02:25 PM UTC
We are currently investigating error rates above baseline in our S3 Object storage in our TXL (eu-central-3) location. Since the start of the incident, the error rate has dropped, but is still above threshold. We will update the status page every 30 minutes or when new important information becomes available. You can expect the next update at 15:00 UTC. Thank you for your patience as the team works towards a quick resolution.
- identified Nov 17, 2025, 02:59 PM UTC
We have identified abnormal load levels for some buckets and are currently deploying mitigations to reduce the impact further.
- monitoring Nov 17, 2025, 03:17 PM UTC
We have deployed mitigations and are currently monitoring the development of latency and error rate.
- resolved Nov 17, 2025, 07:20 PM UTC
The performance and latency have been at acceptable levels. We will mark this incident as resolved. We will provide a Root Cause Analysis here once the investigation is completed.
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