IONOS Cloud incident

Increased error rate in S3 FRA

Resolved after 3 hours 11 minutes, affecting Object Storage, on November 27, 2025.

resolved Nov 27, 2025, 02:23 PM UTC

This incident has been resolved. We will publish a Root Cause Analysis (RCA) once our internal investigation is complete.

Started
Nov 27, 2025, 11:11 AM UTC
Resolved
Nov 27, 2025, 02:23 PM UTC
Duration
3h 11m
Detected by Pingoru
Nov 27, 2025, 11:11 AM UTC

Affected components

Object Storage

Update timeline

  1. investigating Nov 27, 2025, 11:11 AM UTC

    We are currently investigating an increase in error rates for our S3 Service in FRA

  2. identified Nov 27, 2025, 11:33 AM UTC

    Issue traced to a faulty S3 node. Mitigation is currently in progress.

  3. monitoring Nov 27, 2025, 11:50 AM UTC

    We are seeing dropping error rates and believe that the migration worked. We will monitor the situation to ensure stable service.

  4. resolved Nov 27, 2025, 02:23 PM UTC

    This incident has been resolved. We will publish a Root Cause Analysis (RCA) once our internal investigation is complete.

Your product runs on more than IONOS Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →