Resolved after 14 hours, affecting Object Storage and Object Storage, on November 27, 2025.
We consider the incident resolved. The error rate has stayed at baseline levels over the last few hours. We will publish a Root Cause Analysis once it is completed.
Affected components
Update timeline
- investigating Nov 27, 2025, 08:08 PM UTC
We are currently investigating increased error count in two datacenters.
- identified Nov 27, 2025, 08:39 PM UTC
Our Storage Team is currently working towards stabilizing the service in both data centers. Error rate in TXL has dropped.
- monitoring Nov 27, 2025, 09:30 PM UTC
The Object Storage team has identified a likely culprit for the increased error rate and has restarted the service. We are currently monitoring the error rate in both data centers
- resolved Nov 28, 2025, 10:09 AM UTC
We consider the incident resolved. The error rate has stayed at baseline levels over the last few hours. We will publish a Root Cause Analysis once it is completed.
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