Resolved after 3 hours 15 minutes, affecting AI Model Hub, on December 12, 2025.
We are marking this incident as resolved. We will publish a RCA as soon as it is compiled.
Affected components
Update timeline
- investigating Dec 12, 2025, 07:27 PM UTC
We are currently investigating increased error count in our AI Model Hub.
- investigating Dec 12, 2025, 08:09 PM UTC
Error rate has increased. Our Model Hub Team is working towards restoring normal operations.
- identified Dec 12, 2025, 08:24 PM UTC
The team has identified the issue affecting the {{baseUrl}}/v1/models endpoint and is working towards a resolution. Other Hub Endpoints should be unaffected.
- monitoring Dec 12, 2025, 10:15 PM UTC
The team has successfully mitigated the incident. We are currently monitoring latency to ensure that the service is fully restored.
- resolved Dec 12, 2025, 10:43 PM UTC
We are marking this incident as resolved. We will publish a RCA as soon as it is compiled.
Your product runs on more than IONOS Cloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.