IONOS Cloud incident
Intermittent Issues with IONOS Cloud Telephon Support
Minor Vendor's status page →
Resolved after 2 hours 57 minutes, affecting Cloud Support, on January 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Cloud Support
Update timeline
- investigating Jan 30, 2026, 09:56 AM UTC
We are currently investigating intermittent issues with IONOS Cloud Support Telephone Line. While mostly outgoing calls are affected, we ask customers to use [email protected] if the team cannot be reached correctly via phone.
- monitoring Jan 30, 2026, 12:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2026, 12:53 PM UTC
This incident has been resolved.
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