Resolved after 2 hours 40 minutes, affecting AI Model Hub, on March 16, 2026.
To improve visibility and streamline communication, we are merging this incident into the MK8s incident (tracked here: https://status.ionos.cloud/incidents/h9x5s66m4r28). Consequently, we will close this specific entry and provide all future updates via the referenced incident link.
Affected components
Update timeline
- investigating Mar 16, 2026, 08:28 AM UTC
Our AI Model Hub Team is currently investigating increased error rates in the Embeddings functionality in the AI Model Hub.
- identified Mar 16, 2026, 10:01 AM UTC
The team has traced the root cause to the ongoing Kubernetes incident (link). Both teams are currently working to restore service. (https://status.ionos.cloud/incidents/h9x5s66m4r28)
- resolved Mar 16, 2026, 11:08 AM UTC
To improve visibility and streamline communication, we are merging this incident into the MK8s incident (tracked here: https://status.ionos.cloud/incidents/h9x5s66m4r28). Consequently, we will close this specific entry and provide all future updates via the referenced incident link.
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