IONOS Cloud incident
Object Storage Service Restrictions: New keys can not be created
Resolved after 22 hours 13 minutes, affecting Object Storage and Object Storage and 1 more, on May 5, 2026.
Object Storage key creation is back working, you can create new access keys now. However, we keep monitoring the behaviour.
Affected components
Update timeline
- investigating May 05, 2026, 07:47 AM UTC
We are currently investigating a general problem with our Object Storage Access Key creation. Currently, all new key creations are failing, so new keys can not be used. Old working keys are not affected, they are working as usual. Please be aware that the DCD frontend doesn't always reflect the key state properly, so to request the correct key status, please use the API.
- monitoring May 05, 2026, 02:36 PM UTC
Object Storage key creation is back working, you can create new access keys now. However, we keep monitoring the behaviour.
- resolved May 06, 2026, 06:00 AM UTC
The Object Storage key creation is fixed, so new keys can be created and used.
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