Resolved after 4 days 19 hours, affecting Cloud Support, on October 2, 2026.
There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.
Affected components
Cloud Support
Update timeline
- identified Oct 02, 2026, 01:55 PM UTC
There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.
- resolved Oct 07, 2026, 09:18 AM UTC
We are marking this note as resolved.
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