Resolved after 7 hours 42 minutes, affecting Cloud Support, on September 8, 2026.
While phone support will generally be available, our Support capacity is reduced due to multiple cases of sick leave. We want to inform you that our phone support will be limited during the following time slots, leading to increased response times on the phone channel. In these cases, please reach out per email. Thank you.
Affected components
Update timeline
- identified Sep 08, 2026, 02:15 PM UTC
While phone support will generally be available, our Support capacity is reduced due to multiple cases of sick leave. We want to inform you that our phone support will be limited during the following time slots, leading to increased response times on the phone channel. In these cases, please reach out per email. Thank you.
- resolved Sep 08, 2026, 09:57 PM UTC
We have people available now, Support is reachable as usual.
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