Instana incident

Investigating - AWS Regional Impact

Resolved after 3 hours 25 minutes, on July 24, 2026.

resolved Jul 24, 2026, 12:10 PM UTC

Resolved 07/24/2026 3:24 PM UTC The issue has been resolved. Published 07/24/2026 12:10 PM UTC We are currently investigating an issue impacting our platform, caused by a service disruption in the AWS cloud. Some customers may experience [degraded performance / intermittent availability]. We are actively monitoring the situation and will share updates as more information becomes available.

Started
Jul 24, 2026, 12:00 PM UTC
Resolved
Jul 24, 2026, 03:25 PM UTC
Duration
3h 25m
Detected by Pingoru
Jul 24, 2026, 12:00 PM UTC

Update timeline

  1. resolved Jul 24, 2026, 12:10 PM UTC

    Resolved 07/24/2026 3:24 PM UTC The issue has been resolved. Published 07/24/2026 12:10 PM UTC We are currently investigating an issue impacting our platform, caused by a service disruption in the AWS cloud. Some customers may experience [degraded performance / intermittent availability]. We are actively monitoring the situation and will share updates as more information becomes available.

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