Instana incident

Incident - Service Degradation in region Blue RESOLVED

Resolved after 12 days, on October 2, 2026.

resolved Oct 02, 2026, 12:41 PM UTC

We are currently investigating an issue affecting Instana's dashboard responsiveness for instance some widgets my not display data in Region Blue. Our teams are actively working to identify the root cause and mitigate the issue. We will provide an update at the earliest. We have found the cause. We have restarted the faulty service and now we are monitoring the system to see if there is any instability. We are sorry for the inconvenince of some widgets not displaying data. Thank you and wish you all a happy weekend

Started
Oct 02, 2026, 12:41 PM UTC
Resolved
Oct 14, 2026, 12:59 PM UTC
Duration
12d
Detected by Pingoru
Oct 02, 2026, 12:41 PM UTC

Update timeline

  1. resolved Oct 02, 2026, 12:41 PM UTC

    We are currently investigating an issue affecting Instana's dashboard responsiveness for instance some widgets my not display data in Region Blue. Our teams are actively working to identify the root cause and mitigate the issue. We will provide an update at the earliest. We have found the cause. We have restarted the faulty service and now we are monitoring the system to see if there is any instability. We are sorry for the inconvenince of some widgets not displaying data. Thank you and wish you all a happy weekend

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