Instana incident
Degraded Availability of Artifact Proxy – Impacting Agent Download, Startup and Updates
Resolved after 7 hours 30 minutes, on February 13, 2026.
Resolved 02/13/2026 4:31 PM UTC Artifact Proxy issue have been reolved. Published 02/13/2026 9:02 AM UTC Impact Downloading and installing agents may fail Downloading and installing Instana Self Hosted may fail Updating dynamic agents may result in agent failures Agents may encounter errors such as: Error resolving artifact … status: 503 Service Temporarily Unavailable This may result in: Agents failing to fully start Agent updates not being retrieved Current Status Engineering and infrastructure teams are actively working to restore the Artifact Proxy service. Next Steps We will continue to provide updates as we make progress and once full service availability is restored. We apologize for the inconvenience caused.
Update timeline
- resolved Feb 13, 2026, 09:02 AM UTC
Resolved 02/13/2026 4:31 PM UTC Artifact Proxy issue have been reolved. Published 02/13/2026 9:02 AM UTC Impact Downloading and installing agents may fail Downloading and installing Instana Self Hosted may fail Updating dynamic agents may result in agent failures Agents may encounter errors such as: Error resolving artifact … status: 503 Service Temporarily Unavailable This may result in: Agents failing to fully start Agent updates not being retrieved Current Status Engineering and infrastructure teams are actively working to restore the Artifact Proxy service. Next Steps We will continue to provide updates as we make progress and once full service availability is restored. We apologize for the inconvenience caused.
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