Instana incident

[RED/US-WEST-2] eum-red-saas.instana.io showing HTTP 503/504 errors

Resolved after 3 hours 6 minutes, on June 16, 2026.

resolved Jun 16, 2026, 07:20 PM UTC

Customers should not see HTTP 503 & 504 errors in browser calls for eum-red-saas.instana.io anymore.

Started
Jun 16, 2026, 04:13 PM UTC
Resolved
Jun 16, 2026, 07:20 PM UTC
Duration
3h 6m
Detected by Pingoru
Jun 16, 2026, 04:13 PM UTC

Update timeline

  1. investigating Jun 16, 2026, 04:13 PM UTC

    Thank you for your patience. Published 06/16/2026 4:13 PM UTC We are currently experiencing issues in region RED, customers may receive HTTP 503 & 504 errors in browser calls for eum-red-saas.instana.io. Our SRE team is working on fixing the issue, we will be providing updates here as soon as the situation changes. We are sorry for the incovenience.

  2. resolved Jun 16, 2026, 07:20 PM UTC

    Customers should not see HTTP 503 & 504 errors in browser calls for eum-red-saas.instana.io anymore.

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