IDVerse incident
SMS Delivery Delays to Spark in New Zealand - Twilio SMS
Resolved after 1 hour 42 minutes, affecting 3rd Party Component Services, on December 4, 2024.
Twilio have advised as of 12:25PM AEDT (14:25 NZDT) they are no longer registering any SMS delays to Spark customers in New Zealand. This issue is now resolved
Affected components
Update timeline
- monitoring Dec 04, 2024, 11:46 PM UTC
We have been advised per https://status.twilio.com/incidents/l126b2hqvz9t that as of December 5, 2024, at 09:40 AM AEDT (11:40 NZDT) SMS delivery delays were being observed to Spark mobile users in New Zealand. Further update from Twilio at 10:35 AM AEDT (12:35 NZDT) indicated recovery of the issue, with ongoing monitoring of the service in place. Further updates will be provided as received. Please do not hesitate to contact IDVerse Support for any questions/concerns
- resolved Dec 05, 2024, 01:29 AM UTC
Twilio have advised as of 12:25PM AEDT (14:25 NZDT) they are no longer registering any SMS delays to Spark customers in New Zealand. This issue is now resolved
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