Resolved after 3 hours 59 minutes, affecting IDKit Enterprise Platform and IDKit Enterprise Platform and 1 more, on October 21, 2026.
As part of our ongoing commitment to platform security, we have completed the deployment of security updates (as of of 12:43pm AEDT) addressing the recently disclosed vulnerabilities. Our Engineering and Security teams are continuing further infrastructure maintenance and upgrades to strengthen the security and reliability of our services. Services remain operational. Some Enterprise customers may experience temporary service interruptions during the remaining maintenance activities. Affected customers will receive direct communication regarding scheduling and any required actions in advance.
Affected components
Update timeline
- monitoring Oct 21, 2026, 09:44 PM UTC
As part of our ongoing commitment to platform security, we are proactively applying security updates across IDVerse Enterprise environments in response to recently disclosed vulnerabilities affecting an underlying technology component. IDKit updates are complete, while Engine and Core platforms are unaffected by the identified vulnerabilities. These platforms are not impacted by the Enterprise maintenance activities. Our Engineering and Security teams are actively managing this process to maintain the security and integrity of our services while minimising customer impact. Enterprise services remain operational. Some customers may experience temporary service interruptions during maintenance. Affected customers will receive direct communication regarding scheduling and any necessary actions in advance.
- resolved Oct 22, 2026, 02:51 AM UTC
As part of our ongoing commitment to platform security, we have completed the deployment of security updates (as of of 12:43pm AEDT) addressing the recently disclosed vulnerabilities. Our Engineering and Security teams are continuing further infrastructure maintenance and upgrades to strengthen the security and reliability of our services. Services remain operational. Some Enterprise customers may experience temporary service interruptions during the remaining maintenance activities. Affected customers will receive direct communication regarding scheduling and any required actions in advance.
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