Resolved after 2 hours 9 minutes, affecting 3rd Party Component Services, on September 17, 2026.
The root cause has been identified and restoration is in progress
Affected components
3rd Party Component Services
Update timeline
- investigating Sep 17, 2026, 03:52 AM UTC
DVS have advised as of 17 September 2026 — 12:25PM AEST of an unscheduled outage impacting passport documents. You may receive system errors 'S' responses until the issue is resolved.
- identified Sep 17, 2026, 03:53 AM UTC
The root cause has been identified and restoration is in progress
- resolved Sep 17, 2026, 04:34 AM UTC
This issue was resolved 17/09/2026 1:52 PM AEST
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