IDVerse incident

Transmit/Burst SMS Service Disruption - Telstra handsets

Minor Vendor's status page →

Resolved after 3 hours 34 minutes, affecting 3rd Party Component Services, on January 12, 2025.

monitoring Jan 12, 2025, 11:52 PM UTC

A fix was implemented and now being monitored

Started
Jan 12, 2025, 10:25 PM UTC
Resolved
Jan 13, 2025, 02:00 AM UTC
Duration
3h 34m
Detected by Pingoru
Jan 12, 2025, 10:25 PM UTC

Affected components

3rd Party Component Services

Update timeline

  1. identified Jan 12, 2025, 10:25 PM UTC

    Telstra has identified an issue with handset delivery and the engineers are working on a resolution.

  2. monitoring Jan 12, 2025, 11:52 PM UTC

    A fix was implemented and now being monitored

  3. resolved Jan 13, 2025, 05:29 AM UTC

    This incident has been resolved.

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