IDVerse incident

Twilio - SMS emergency carrier maintenance (AUS)

Resolved after 20 hours 2 minutes, affecting 3rd Party Component Services, on February 18, 2025.

monitoring Feb 18, 2025, 04:10 AM UTC

Twilio have advised that their SMS carrier partner in Australia is conducting emergency maintenance from 18 February 2025 at 23:59PM to 19 February 2025, 02:00AM AEDT During this maintenance window they have advised of potential intermittent delays delivering SMS to and from Australia handsets via subset of Australian long codes. For any issues or concerns, please reach out to IDVerse Support for assistance

Started
Feb 18, 2025, 04:10 AM UTC
Resolved
Feb 19, 2025, 12:13 AM UTC
Duration
20h 2m
Detected by Pingoru
Feb 18, 2025, 04:10 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. monitoring Feb 18, 2025, 04:10 AM UTC

    Twilio have advised that their SMS carrier partner in Australia is conducting emergency maintenance from 18 February 2025 at 23:59PM to 19 February 2025, 02:00AM AEDT During this maintenance window they have advised of potential intermittent delays delivering SMS to and from Australia handsets via subset of Australian long codes. For any issues or concerns, please reach out to IDVerse Support for assistance

  2. resolved Feb 19, 2025, 12:13 AM UTC

    Twilio have advised as of Feb 18, 2025 02:01AM AEDT maintenance is complete.

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