IDVerse incident
Twilio - SMS Delivery Delays to OneNZ / Vodafone customers in New Zealand
Resolved after 16 hours 10 minutes, affecting 3rd Party Component Services, on February 21, 2025.
Twilio has advised as of Feb 21st at 17:13 AEDT (19:13 NZDT) that their monitoring systems detected potential SMS delivery delays to OneNZ/Vodafone customers in New Zealand via a subset of shortcodes. Further update at 18:08 AEDT (20:08 NZDT) indicated they are monitoring recovery of SMS delivery with further advice to follow
Affected components
Update timeline
- monitoring Feb 21, 2025, 07:55 AM UTC
Twilio has advised as of Feb 21st at 17:13 AEDT (19:13 NZDT) that their monitoring systems detected potential SMS delivery delays to OneNZ/Vodafone customers in New Zealand via a subset of shortcodes. Further update at 18:08 AEDT (20:08 NZDT) indicated they are monitoring recovery of SMS delivery with further advice to follow
- resolved Feb 22, 2025, 12:05 AM UTC
Twilio has advised this incident has been resolved
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