Resolved after 1 hour 51 minutes, affecting 3rd Party Component Services, on April 7, 2025.
DVS have advised that this production outage is now resolved. They have provided a outage duration for this incident impacting between 12:38PM AEST and 1:15PM AEST 07 April 2025 For any questions or concerns regarding this outage, please feel free to reach out to IDVerse Support who will gladly assist
Affected components
Update timeline
- investigating Apr 07, 2025, 02:17 AM UTC
DVS have advised as of 7 April 2025 — 11:37AM AEST of an unscheduled production outage impacting passport processing You may receive system error 'S' responses until the issue is resolved
- investigating Apr 07, 2025, 03:10 AM UTC
DVS have advised as of 07/04/2025 12:38PM AEST that this incident has been upgraded to ALL DOCUMENTS You may receive system errors 'S' responses until the issue is resolved
- resolved Apr 07, 2025, 04:08 AM UTC
DVS have advised that this production outage is now resolved. They have provided a outage duration for this incident impacting between 12:38PM AEST and 1:15PM AEST 07 April 2025 For any questions or concerns regarding this outage, please feel free to reach out to IDVerse Support who will gladly assist
Your product runs on more than IDVerse
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services