IDVerse incident

IDKit - API Authorization errors post 1.56 release

Resolved on September 3, 2025.

resolved Sep 03, 2025, 10:52 PM UTC

Version 1.56 was released on September 3rd at 10:50 AM Sydney time (AEST). This release inadvertently removed the authentication header from webhook notification calls. As a result, webhook requests failed with a 401 Unauthorized error. While this issue did not impact end-user flows or engine decisioning, it prevented customer platforms from receiving webhook notifications for completed transactions. The issue was resolved at 5:44 PM Sydney time (AEST) on the same day.

Started
Sep 03, 2025, 01:00 AM UTC
Resolved
Sep 03, 2025, 01:00 AM UTC
Duration
–
Detected by Pingoru
Sep 03, 2025, 01:00 AM UTC

Update timeline

  1. resolved Sep 03, 2025, 10:52 PM UTC

    Version 1.56 was released on September 3rd at 10:50 AM Sydney time (AEST). This release inadvertently removed the authentication header from webhook notification calls. As a result, webhook requests failed with a 401 Unauthorized error. While this issue did not impact end-user flows or engine decisioning, it prevented customer platforms from receiving webhook notifications for completed transactions. The issue was resolved at 5:44 PM Sydney time (AEST) on the same day.

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