Resolved after 49 minutes, affecting Login Services and NIST 800-63-3 Policies and 1 more, on January 11, 2025.
The issue has been identified and remediated and the team will continue to monitor.
Affected components
Login ServicesNIST 800-63-3 PoliciesAlumni VerificationNIST 800-63-2 PoliciesCompany Employee VerificationAccount ManagementMFA - Text message or phone callKBA-replacement PoliciesCustom Groups VerificationMFA- ID.me Authenticator (Push Notifications)
Update timeline
- investigating Jan 11, 2025, 04:23 PM UTC
We are currently investigating a issue and will follow with further details
- monitoring Jan 11, 2025, 04:39 PM UTC
The issue has been identified and remediated and the team will continue to monitor.
- resolved Jan 11, 2025, 05:13 PM UTC
This incident has been resolved.
Your product runs on more than ID.me
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services