Resolved after 23 minutes, affecting NIST 800-63-3 Policies and Alumni Verification and 1 more, on March 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
NIST 800-63-3 PoliciesAlumni VerificationNIST 800-63-2 PoliciesCompany Employee VerificationKBA-replacement PoliciesCustom Groups VerificationFirst Responder VerificationTelecom Possession APIGovernment Employee VerificationHealth Care Provider Verification
Update timeline
- investigating Mar 15, 2025, 09:55 PM UTC
Team is investigating a platform partial outage of verification products
- identified Mar 15, 2025, 10:05 PM UTC
The issue has been identified and the team is deploying a fix
- monitoring Mar 15, 2025, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2025, 10:18 PM UTC
This incident has been resolved.
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