ID.me incident

Service Provider Degradation

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Resolved after 50 minutes, on April 16, 2025.

resolved Apr 16, 2025, 07:05 PM UTC

We detected an degradation with a service provider within the Identity Verification components that occurred between 6:00 AM - 6:50 AM EDT.

Started
Apr 16, 2025, 10:00 AM UTC
Resolved
Apr 16, 2025, 10:50 AM UTC
Duration
50m
Detected by Pingoru
Apr 16, 2025, 10:00 AM UTC

Update timeline

  1. resolved Apr 16, 2025, 07:05 PM UTC

    We detected an degradation with a service provider within the Identity Verification components that occurred between 6:00 AM - 6:50 AM EDT.

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