ID.me incident

Broad Google Cloud outage impacting ID.me

Resolved after 18 hours 36 minutes, affecting NIST 800-63-3 Policies and NIST 800-63-2 Policies and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 08:46 PM UTC

All services are operational. There maybe intermittent issues until the Google Cloud Platform incident is resolved. The team will continue to monitor

Started: Jun 12, 2025, 06:48 PM UTC
Resolved: Jun 13, 2025, 01:24 PM UTC
Duration: 18h 36m
Detected by Pingoru: Jun 12, 2025, 06:48 PM UTC

Affected components

NIST 800-63-3 PoliciesNIST 800-63-2 PoliciesKBA-replacement PoliciesTelecom Possession APITelecom Identity APIDocument Identity API

Update timeline

investigating Jun 12, 2025, 06:48 PM UTC

We are continuing to investigate this issue.
investigating Jun 12, 2025, 08:41 PM UTC

We are continuing to investigate this issue.
monitoring Jun 12, 2025, 08:46 PM UTC

All services are operational. There maybe intermittent issues until the Google Cloud Platform incident is resolved. The team will continue to monitor
resolved Jun 13, 2025, 01:24 PM UTC

All services are working within operational parameters.

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