Resolved after 45 minutes, affecting Login Services and NIST 800-63-3 Policies and 1 more, on October 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Login ServicesNIST 800-63-3 PoliciesAlumni VerificationNIST 800-63-2 PoliciesCompany Employee VerificationAccount ManagementMFA - Text message or phone callKBA-replacement PoliciesCustom Groups VerificationMFA- ID.me Authenticator (Push Notifications)
Update timeline
- investigating Oct 08, 2025, 09:03 PM UTC
We are currently investigating this issue.
- monitoring Oct 08, 2025, 09:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 09:48 PM UTC
This incident has been resolved.
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