Iconik incident

US Data Center - Google Cloud- Slow Facial Recognition Processing

Resolved after 50 minutes, affecting iconik GCP US Data Center, on September 29, 2025.

investigating Sep 29, 2025, 06:51 PM UTC

The Iconik team is investigating an issue with facial recognition jobs in the US data center for the Google Cloud tenant. Affected users may experience longer than usual processing times for facial recognition jobs.

Started
Sep 29, 2025, 06:51 PM UTC
Resolved
Sep 29, 2025, 07:41 PM UTC
Duration
50m
Detected by Pingoru
Sep 29, 2025, 06:51 PM UTC

Affected components

iconik GCP US Data Center

Update timeline

  1. investigating Sep 29, 2025, 06:51 PM UTC

    The Iconik team is investigating an issue with facial recognition jobs in the US data center for the Google Cloud tenant. Affected users may experience longer than usual processing times for facial recognition jobs.

  2. resolved Sep 29, 2025, 07:41 PM UTC

    The queue is now working normally again.

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