Iconik incident

Transcription Outage

Resolved after 9 hours 52 minutes, on August 17, 2026.

investigating Aug 17, 2026, 08:49 PM UTC

We're currently investigating an issue affecting our transcription service for all users. During this time, transcription jobs may complete with a "Finished with warning" status, and the transcription itself will not appear on the asset. We'll post an update once this is resolved

Started
Aug 17, 2026, 08:49 PM UTC
Resolved
Aug 18, 2026, 06:41 AM UTC
Duration
9h 52m
Detected by Pingoru
Aug 17, 2026, 08:49 PM UTC

Update timeline

  1. investigating Aug 17, 2026, 08:49 PM UTC

    We're currently investigating an issue affecting our transcription service for all users. During this time, transcription jobs may complete with a "Finished with warning" status, and the transcription itself will not appear on the asset. We'll post an update once this is resolved

  2. resolved Aug 18, 2026, 06:41 AM UTC

    Transcription services are operational again.

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