Iconik incident

Elasticsearch indexing on AWS US was not working properly between Sep 1 9pm UTC and midnight UTC on Sep 2

Resolved after 10 hours 45 minutes, affecting iconik AWS US Data Center, on September 1, 2026.

investigating Sep 01, 2026, 11:00 PM UTC

Indexing on AWS US was not operational due to database issues. The issue was fixed around midnight UTC on Sep 2

Started
Sep 01, 2026, 11:00 PM UTC
Resolved
Sep 02, 2026, 09:45 AM UTC
Duration
10h 45m
Detected by Pingoru
Sep 01, 2026, 11:00 PM UTC

Affected components

iconik AWS US Data Center

Update timeline

  1. investigating Sep 01, 2026, 11:00 PM UTC

    Indexing on AWS US was not operational due to database issues. The issue was fixed around midnight UTC on Sep 2

  2. resolved Sep 02, 2026, 09:45 AM UTC

    Issue was fixed around midnight UTC

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