Iconik incident

Slow Transcode Processing in GCP - US

Resolved after 1 hour 24 minutes, affecting iconik GCP US Data Center, on March 16, 2026.

resolved Mar 16, 2026, 08:04 PM UTC

The issue that was causing slow transcodes in the US region of the GCP tenant has been resolved. If you are still experiencing issues, please reach out to [email protected] for further assistance

Started
Mar 16, 2026, 06:40 PM UTC
Resolved
Mar 16, 2026, 08:04 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 16, 2026, 06:40 PM UTC

Affected components

iconik GCP US Data Center

Update timeline

  1. investigating Mar 16, 2026, 06:40 PM UTC

    Our engineering team is currently investigating an issue causing slower-than-normal processing of transcode jobs in the US region of the GCP tenant. Newly created transcode jobs are being queued and will be processed once the issue is resolved. No action is required on your end. We are working to resolve this as quickly as possible and will provide updates as more information becomes available.

  2. resolved Mar 16, 2026, 08:04 PM UTC

    The issue that was causing slow transcodes in the US region of the GCP tenant has been resolved. If you are still experiencing issues, please reach out to [email protected] for further assistance

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