IBM Security incident

IBM Verify. Investigating issues in US Region Cluster E

Resolved after 1 day 12 hours, affecting Authentication with Cloud Directory (Cluster E) and Authentication with SAML Identity Provider (Cluster E) and 1 more, on October 22, 2025.

investigating Oct 22, 2025, 08:38 PM UTC

We are currently investigating issues on IBM Verify Cluster E. Further updates to follow.

Started: Oct 22, 2025, 08:38 PM UTC
Resolved: Oct 24, 2025, 09:28 AM UTC
Duration: 1d 12h
Detected by Pingoru: Oct 22, 2025, 08:38 PM UTC

Affected components

Authentication with Cloud Directory (Cluster E)Authentication with SAML Identity Provider (Cluster E)Authentication with IBMid for admin users (Cluster E)User ID and password authentication from API (Cluster E)Single sign on for SAML applications (Cluster E)Single sign on for OIDC applications (Cluster E)Application Onboarding (Cluster E)Cloud Directory Users and Groups management (Cluster E)Account Lifecycle (Cluster E)User and Group management with API client (Cluster E)

Update timeline

investigating Oct 22, 2025, 08:38 PM UTC

We are currently investigating issues on IBM Verify Cluster E. Further updates to follow.
resolved Oct 24, 2025, 09:28 AM UTC

This incident has been resolved

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