Resolved after 23 hours 57 minutes, affecting Authentication with Cloud Directory and Authentication with External LDAP, on October 7, 2026.
The issue was identified and mitigation steps were implemented to restore service,
Affected components
Update timeline
- investigating Oct 07, 2026, 03:50 PM UTC
IBM Verify (Europe Region) customers using the IBM Verify Bridge component may experience intermittent issues during authentication and synchronisation flows. IBM engineers are actively investigating.
- identified Oct 07, 2026, 07:18 PM UTC
We are continuing to investigate this intermittent issue. An area of concern has been identified. Engineers are investigating the cause. The issue is intermittent and affecting a small number of tenants using the Verify Bridge component.
- resolved Oct 08, 2026, 03:47 PM UTC
The issue was identified and mitigation steps were implemented to restore service,
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