IBM Security incident

IBM Verify (Europe Region) experienced service impacting periods.

Resolved after 3 hours 40 minutes, affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more, on September 19, 2026.

resolved Sep 19, 2026, 08:57 AM UTC

IBM Verify (Europe Region) experienced periods on Saturday 19 September where service was impacted. Affected time periods were 01:10 UTC and 04:50 UTC. The issue has been resolved and service has been running stable for past several hours.

Started
Sep 19, 2026, 01:10 AM UTC
Resolved
Sep 19, 2026, 04:50 AM UTC
Duration
3h 40m
Detected by Pingoru
Sep 19, 2026, 01:10 AM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersAuthentication with External LDAPUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API client

Update timeline

  1. resolved Sep 19, 2026, 08:57 AM UTC

    IBM Verify (Europe Region) experienced periods on Saturday 19 September where service was impacted. Affected time periods were 01:10 UTC and 04:50 UTC. The issue has been resolved and service has been running stable for past several hours.

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