IBM Security incident

IBM Verify (US Region) experiencing service impacting issues.

Resolved after 1 day 7 hours, affecting Authentication with Cloud Directory (Cluster A) and Authentication with SAML Identity Provider (Cluster A) and 1 more, on October 22, 2026.

monitoring Oct 22, 2026, 02:56 PM UTC

Latency issues are mitigated. IBM engineers are still investigating the cause.

Started: Oct 22, 2026, 01:52 PM UTC
Resolved: Oct 23, 2026, 08:56 PM UTC
Duration: 1d 7h
Detected by Pingoru: Oct 22, 2026, 01:52 PM UTC

Affected components

Authentication with Cloud Directory (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)Authentication with External LDAP (Cluster A)User ID and password authentication from API (Cluster A)Single sign on for SAML applications (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)

Update timeline

investigating Oct 22, 2026, 01:52 PM UTC

IBM Verify (US Region Cluster A/B) customers may be experiencing issues with the service. We are currently investigating.
investigating Oct 22, 2026, 02:11 PM UTC

We are continuing to investigate the issue. Customers may experience increased latency when processing. We are continuing to investigate.
monitoring Oct 22, 2026, 02:56 PM UTC

Latency issues are mitigated. IBM engineers are still investigating the cause.
resolved Oct 23, 2026, 08:56 PM UTC

This incident has been resolved.

Your product runs on more than IBM Security

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.