IBM Security incident

IBM Verify (Europe Region) experiencing service impacting issues.

Resolved after 15 hours 21 minutes, affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more, on September 10, 2026.

monitoring Sep 10, 2026, 08:03 PM UTC

service continues to be stable. we continue to monitor the environment.

Started: Sep 10, 2026, 06:32 PM UTC
Resolved: Sep 11, 2026, 09:53 AM UTC
Duration: 15h 21m
Detected by Pingoru: Sep 10, 2026, 06:32 PM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersAuthentication with External LDAPUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API client

Update timeline

investigating Sep 10, 2026, 06:32 PM UTC

IBM Verify (Europe Region) customers may be experiencing issues with the service. We are currently investigating.
investigating Sep 10, 2026, 07:02 PM UTC

We are still investigating the issues in Europe.
identified Sep 10, 2026, 07:24 PM UTC

An issue has been identified and remediation action taken. Services are operational at this time
monitoring Sep 10, 2026, 08:03 PM UTC

service continues to be stable. we continue to monitor the environment.
resolved Sep 11, 2026, 09:53 AM UTC

Service has been stable for past several hours. Closing the incident.

Your product runs on more than IBM Security

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.