Resolved after 1 hour 21 minutes, affecting Account Management and AI ChatBot (Chat with watsonx) and 1 more, on December 19, 2025.
The unscheduled infrastructure change from our provider has been completed, and all services are now fully restored. We will follow up with them to understand the reason behind this change and ensure steps are taken to prevent unanticipated changes in the future. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Dec 19, 2025, 07:23 PM UTC
We apologize for the unexpected infrastructure maintenance currently in progress, which may affect service availability. Our team is working to complete this as quickly as possible and will keep you updated. Thank you for your patience.
- resolved Dec 19, 2025, 07:51 PM UTC
The unscheduled infrastructure change from our provider has been completed, and all services are now fully restored. We will follow up with them to understand the reason behind this change and ensure steps are taken to prevent unanticipated changes in the future. Thank you for your patience and understanding.
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