IBM Security incident

IBM Verify (US Region. Potential service impacting issues cluster B

Resolved after 7 days 16 hours, affecting Authentication with Cloud Directory (Cluster B) and Authentication with SAML Identity Provider (Cluster B) and 1 more, on April 8, 2026.

investigating Apr 08, 2026, 02:54 PM UTC

IBM Verify (US Region) customers may be experiencing issues with the service in Cluster B. We are currently investigating.

Started: Apr 08, 2026, 02:54 PM UTC
Resolved: Apr 16, 2026, 07:41 AM UTC
Duration: 7d 16h
Detected by Pingoru: Apr 08, 2026, 02:54 PM UTC

Affected components

Authentication with Cloud Directory (Cluster B)Authentication with SAML Identity Provider (Cluster B)Authentication with IBMid for admin users (Cluster B)Authentication with External LDAP (Cluster B)User ID and password authentication from API (Cluster B)Single sign on for SAML applications (Cluster B)Single sign on for OIDC applications (Cluster B)Application Onboarding (Cluster B)Cloud Directory Users and Groups management (Cluster B)User and Group management with API client (Cluster B)

Update timeline

investigating Apr 08, 2026, 02:54 PM UTC

IBM Verify (US Region) customers may be experiencing issues with the service in Cluster B. We are currently investigating.
resolved Apr 16, 2026, 07:41 AM UTC

issue is fully resolved

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