IBM Security incident
IBM Verify - authentication issues in Canada cluster
Critical Vendor's status page →
Resolved after 1 day 5 hours, affecting Authentication with Cloud Directory and User ID and password authentication from API and 1 more, on May 5, 2026.
A fix has been implemented and we are monitoring the system.
Affected components
Authentication with Cloud DirectoryUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication Onboarding
Update timeline
- investigating May 05, 2026, 06:36 AM UTC
We are currently investigating the issue.
- identified May 05, 2026, 07:08 AM UTC
An issue has been identified and we are working on remediation steps.
- monitoring May 05, 2026, 07:32 AM UTC
A fix has been implemented and we are monitoring the system.
- resolved May 06, 2026, 11:48 AM UTC
This incident has been resolved.
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