IBM Security incident

IBM Verify - Authentication with IBMid for admin users monitors failing

Resolved after 3 hours 29 minutes, affecting Authentication with IBMid for admin users and Authentication with IBMid for admin users (Cluster A) and 1 more, on September 10, 2026.

monitoring Sep 10, 2026, 01:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Sep 10, 2026, 10:45 AM UTC
Resolved: Sep 10, 2026, 02:15 PM UTC
Duration: 3h 29m
Detected by Pingoru: Sep 10, 2026, 10:45 AM UTC

Affected components

Authentication with IBMid for admin usersAuthentication with IBMid for admin users (Cluster A)Authentication with IBMid for admin usersAuthentication with IBMid for admin usersAuthentication with IBMid for admin users (Cluster C)Authentication with IBMid for admin users (Cluster E)

Update timeline

investigating Sep 10, 2026, 10:45 AM UTC

We are currently observing failures with the "Authentication with IBMid for Admin Users" monitoring check. No authentication impact has been identified at this time. The IBM Verify team is actively investigating and working to restore normal monitor functionality.
identified Sep 10, 2026, 11:50 AM UTC

The issue in the monitoring scripts has been identified and a fix is being implemented.
monitoring Sep 10, 2026, 01:58 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 10, 2026, 02:15 PM UTC

This incident has been resolved.

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