Ongoing since 08:55 PM UTC, affecting HiThrive.
We're continuing to work with Amazon to resolve an issue which is preventing us from processing orders in the Amazon India marketplace. Other regions/marketplaces are not affected.
Affected components
Update timeline
- investigating Aug 11, 2026, 08:55 PM UTC
We're aware of an issue with our connection to Amazon India which is preventing orders from being processed in a timely manner. We're working with our contacts at Amazon India to resolve this issue as quickly as possible.
- investigating Sep 16, 2026, 05:52 PM UTC
We're continuing to work with Amazon to find a solution to resolve our connection issues to their India marketplace.
- investigating Oct 22, 2026, 04:47 PM UTC
We're continuing to work with Amazon to resolve an issue which is preventing us from processing orders in the Amazon India marketplace. Other regions/marketplaces are not affected.
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