HeyGen incident

Temporary Outages

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Resolved after 1 hour 42 minutes, affecting https://api.liveavatar.com and https://app.liveavatar.com, on July 24, 2026.

identified Jul 24, 2026, 01:31 AM UTC

Flaky sessions. Investigating and mitigating

Started
Jul 24, 2026, 01:31 AM UTC
Resolved
Jul 24, 2026, 03:14 AM UTC
Duration
1h 42m
Detected by Pingoru
Jul 24, 2026, 01:31 AM UTC

Affected components

https://api.liveavatar.comhttps://app.liveavatar.com

Update timeline

  1. identified Jul 24, 2026, 01:31 AM UTC

    Flaky sessions. Investigating and mitigating

  2. resolved Jul 24, 2026, 03:14 AM UTC

    Mitigated issue

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