Resolved after 1 minute, affecting https://app.heygen.com and https://api.heygen.com, on June 18, 2026.
This issue has been resolved. We saw elevated errors on the web app and api service between 11:45pm PT / 60:45 UTC and 12:10am PT / 07:10 UTC.
Affected components
https://app.heygen.comhttps://api.heygen.com
Update timeline
- identified Jun 18, 2026, 07:37 AM UTC
We have identified and resolved the issue resulting in the temporary outage of the web app and api service errors and are currently monitoring closely to prevent any further issues.
- resolved Jun 18, 2026, 07:39 AM UTC
This issue has been resolved. We saw elevated errors on the web app and api service between 11:45pm PT / 60:45 UTC and 12:10am PT / 07:10 UTC.
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