Resolved after 3 hours 32 minutes, affecting Dashboard and Blacklist Monitoring and 1 more, on October 20, 2025.
We're seeing no more errors related to the AWS outage. We're still monitoring the situation to make sure that our systems are fully recovered.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:03 AM UTC
We are currently investigating connectivity issues with AWS infrastructure in North America. This can cause some parts of our platform to load up slowly or time out.
- identified Oct 20, 2025, 07:36 AM UTC
The incident has been identified and confirmed by AWS, as per their status page: https://health.aws.amazon.com/health/status We're working on mitigating the impact on our end while they work on solving the root cause of the problem.
- monitoring Oct 20, 2025, 09:23 AM UTC
We're seeing no more errors related to the AWS outage. We're still monitoring the situation to make sure that our systems are fully recovered.
- resolved Oct 20, 2025, 10:36 AM UTC
This incident has now been fully resolved.
Your product runs on more than HetrixTools
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services